- [email protected]
- 5/F MANULIFE PLACE 348 KWUN KL TONG ROAD
At FunForge Limited ("we", "our", "the Company"), we are deeply committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, including our websites, games, and applications (collectively referred to as the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using our Services.
We recognize that privacy is a serious concern, and we are committed to managing your personal data responsibly. This Privacy Policy describes in detail the types of information we collect, how we use and store it, and how we may share your information with trusted third parties. Additionally, we explain how we use cookies and provide you with options to manage your privacy settings.
We may update this Privacy Policy from time to time, and we will notify you of any significant changes through appropriate channels. Continued use of the Services after any such changes constitutes your acceptance of the revised Privacy Policy.
When you interact with our Services, we may collect the following types of personal information:
· Account Information: Includes your name, email address, username, profile picture, in-game statistics, and other personal information you provide when creating an account or interacting with our Services. This may also include your contact information, preferences, and details related to your gameplay history, achievements, and interactions with other players within the game.
· Device Information: Includes technical data about the device you use to access our Services, such as device type, operating system, browser type, IP address, geographic location, and mobile device identifiers.
· Payment Information: If you make purchases through our Services, we may collect payment details such as credit card information, billing address, and other payment-related information.
· Usage Data: Includes data on how you use our Services, such as gameplay statistics, in-game behavior, preferences, and interaction with features, content, and advertisements within the Services.
· Cookies and Similar Technologies: We may automatically collect certain information using cookies, web beacons, and similar technologies to enhance your experience and for analytical purposes.
We collect this information directly from you when you create an account, make purchases, interact with our customer support, or engage with the Services. We may also collect this information automatically via technologies such as cookies and analytics tools.
We use the personal information we collect for the following purposes:
· To Provide and Improve Our Services: To operate, maintain, and enhance the Services, provide features such as gameplay, matchmaking, and user profiles, and offer customer support. This includes analyzing user behavior to improve game performance and features.
· To Process Transactions: To complete your purchases, process payments, and fulfill orders made through our Services, including in-app purchases and other transactions.
· To Personalize Your Experience: To customize content and gameplay features based on your preferences, usage history, and interactions with the Services. This may include offering personalized ads, recommendations, or in-game events.
· To Communicate with You: To send you important service-related messages, and notifications about game updates, promotions, offers, and new features. You can opt out of promotional communications at any time.
· To Ensure Security and Compliance: To detect, prevent, and address fraud, abuse, and violations of our terms of service, and to ensure the security of our Services and your data. This includes maintaining account safety and integrity.
· To Meet Legal Obligations: To comply with applicable laws and regulations, respond to legal requests from authorities, and cooperate with law enforcement if required. We may also need to share data for legal reasons or in connection with a merger or acquisition.
We do not sell your personal information to third parties. However, we may share your personal information with the following categories of third parties:
· Service Providers: We may share your data with trusted third-party service providers who help us operate and maintain our Services, such as hosting services, payment processors, customer support platforms, data analytics providers, and marketing services.
· Business Partners: We may share your data with business partners for co-branded promotions, partnerships, or offers that you choose to participate in. This includes advertising networks, game developers, and other entities we collaborate with.
· Legal and Compliance Purposes: We may disclose your information if required by law, in response to a subpoena, court order, or other legal processes, or to comply with legal obligations, such as reporting suspicious activity to law enforcement authorities.
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. These steps include encryption, secure servers, and regular security audits to identify and address vulnerabilities. While we strive to implement commercially reasonable security measures, no data transmission or storage method is entirely secure, and we cannot guarantee the complete security of your data.
Your personal information will be stored for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Typically, we retain your data for a period of 3 to 5 years, unless a longer retention period is required or permitted by law or for legitimate business purposes, such as resolving disputes and enforcing agreements.
We use cookies and similar tracking technologies to collect information about how you interact with our Services. Cookies are small files stored on your device that help us improve your experience, personalize content, and analyze usage patterns. We use the following types of cookies:
· Necessary Cookies: Required for the basic functioning of our Services (e.g., to enable account login or game functionality).
· Performance Cookies: Help us analyze how users interact with our Services, which allows us to improve and optimize functionality.
· Functional Cookies: Allow us to remember your preferences, settings, and customization choices to enhance your user experience.
· Targeting Cookies: Used to track your browsing activity and serve you targeted advertisements and promotions based on your interests.
You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may affect the functionality of certain features of our Services.
Depending on your location, you may have the following rights regarding your personal information:
· Access: You have the right to request access to the personal data we hold about you.
· Correction: You may request the correction of inaccurate or incomplete personal information we hold about you.
· Deletion: You may request that we delete your personal data, subject to certain exceptions under applicable law.
· Objection to Processing: You may object to the processing of your personal data for specific purposes, including direct marketing.
· Data Portability: You may request a copy of your personal data in a structured, commonly used format.
· Withdraw Consent: If we rely on consent for processing your personal data, you may withdraw your consent at any time.
To exercise your rights, please contact us using the contact information provided below. We will respond to your request by applicable data protection laws.
Our Services are intended for individuals who are at least 13 years of age. We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected personal data from a child under the age of 18, we will take immediate steps to delete such data.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take the necessary steps to ensure that the data is deleted or handled appropriately.
We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this policy. Any material updates to the Privacy Policy will be communicated to you through appropriate channels, such as email, in-app notifications, or a prominent notice on our website.
Your continued use of our Services after the Effective Date of any such updates signifies your acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy or would like to exercise your rights regarding your personal data, please contact us at:
Email: [email protected]
Address: 5/F MANULIFE PLACE 348 KWUN KL TONG ROAD